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Digital MarTech Manager

Bangkok, Thailand

Job Type

Full Time

Job Location

Bangkok, Thailand

About the Role

This position is for Digital Mar Tech manager for one of the global FMCG client


Role & Responsibilities:

  • Contribution to IT Strategy - under the supervision and guidance of her/his primary

  • Community of Practice Lead and global Product Group Manager

  • Ensures that the Product Manager and Business Relationship Manager are supported in the development of the strategy through incremental improvement of the product.

  • Secures that program development, logic, process flows and specifications are analyzed, documented and tested

  • Ensures the training materials for the Product Group area are documented

  • Oversees the delivery of training to the end users, deployment and support teams

  • Supports the analysis and resolution of solution issues as part of the third level sustain

  • Facilitates business scenarios and use cases for the product mix, including product introduction, specification and the change management required to maximize its adoption/value

  • Consults with Product Manager to define the minimum viable product (MVP) that satisfies the business need

  • Ensures that near-term needs are assessed by using structured interview processes and consumer research methods to understand opportunities and help business establish priorities.

  • Coaches, motivates and directs staff belonging to various organizations (business and IT) to understand the business needs and find the best solution that will both align with the customer objectives and the IT strategy

  • Accountable for the identification of security & compliance requirements, including roles, associated with the business process and responsible for their consideration in the solution design

  • Partners with business and IT to elicit, analyze, translate, and document business requirements, pain points or opportunities into IT requirements

  • Consults with Product Group teams and proposes alternative solutions. Oversees the advisory on options, risks, costs versus benefits, and impact on other business processes and product priorities

Requirements

  • Bachelor Degree in Computer Sciences or Computer Engineering or related field

  • 10+ years of relevant experience of business analysis in a relevant functional area

  • Extensive project management experience

  • Extensive business experience in a relevant function is beneficial

  • Strong experience working in an Agile/DevOps environment using design thinking methodology

  • Experience with effective communication at different levels in the organization and in English and Thai

  • Experience working in a global environment and with virtual teams

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