The Role & Responsibilities
About the Company
Our client is a leading non-life insurance provider in Thailand, offering a comprehensive range of products, including motor, property, marine, transportation, engineering, personal accident, health, and miscellaneous insurance services. With a strong commitment to operational excellence and customer satisfaction, they have established a significant presence in the Thai insurance market.
This is an exciting opportunity to join a reputable organization dedicated to innovation and excellence, providing exposure to a dynamic insurance landscape and opportunities for professional growth.
Job Responsibilities
Identifying and mapping business process, strengths, and customer needs.
Establish the operational scenarios for the present and the future (process, models, use cases, plans and solutions) and collaborate with Development team.
Business user to ensure accurate transition of business requirements to IT Project.
Establish and analyze business processes, ensure, prioritize and confirm end-to-end business requirement.
Liaise between the business and technical solution providers in assigned project to ensure requirements are proper addressed before a technical solution is designed and implemented.
Deliver Business Requirement Document (BRD) / Functional Specification.
Experience to be able to conduct business development.
Conduct system testing, validation, and user acceptance testing to ensure the successful implementation of new features and enhancements.
Provide ongoing support and troubleshooting assistance to resolve system-related issues and optimize performance.
Requirements
Bachelor's degree or above in Business, Statistics, Computer Science or equivalent combination of education and experience.
At least 2-3 years’ experience in Business Analyst
Prior experience in the insurance industry (optional)
Good interpersonal, communication skills and effective formal presentation.
Excellent computer skills and knowledge of MS Office
Good command of English
Ability to gather and interpret relevant data and information is an advantage.