The Role & Responsibilities
About the Company:
Our client is a leading non-life insurance provider in Thailand, offering a comprehensive range of products, including motor, property, marine, transportation, engineering, personal accident, health, and miscellaneous insurance services. With a strong commitment to operational excellence and customer satisfaction, they have established a significant presence in the Thai insurance market.
This is an exciting opportunity to join a reputable organization dedicated to innovation and excellence, providing exposure to a dynamic insurance landscape and opportunities for professional growth.
Job Responsibilities:
Identifying and mapping business processes, strengths, and customer needs.
Establish operational scenarios for the present and future (processes, models, use cases, plans, and solutions) and collaborate with the Development team.
Work with business users to ensure accurate transition of business requirements to the IT Project.
Establish and analyze business processes, prioritize and confirm end-to-end business requirements.
Liaise between the business and technical solution providers in the assigned project to ensure requirements are properly addressed before a technical solution is designed and implemented.
Deliver Business Requirement Documents (BRD) and Functional Specifications.
Conduct business development activities.
Conduct system testing, validation, and user acceptance testing to ensure the successful implementation of new features and enhancements.
Provide ongoing support and troubleshooting assistance to resolve system-related issues and optimize performance.
Requirements
Bachelor’s degree or higher in Business, Statistics, Computer Science, or a related field.
At least 2-3 years of experience as a Business Analyst.
Prior experience in the insurance industry (optional).
Strong interpersonal, communication skills, and effective formal presentation abilities.
Excellent computer skills and knowledge of MS Office.
Good command of English.
Ability to gather and interpret relevant data and information is an advantage.