The Role & Responsibilities
About the Company
Our client is a well-established and fast-growing company with a strong presence in Thailand and beyond. They operate across multiple industries, including retail, hospitality, real estate, and financial services, shaping the way people live, shop, and do business. With a focus on innovation, quality, and customer experience, they continue to expand and evolve.
This is an exciting opportunity to be part of a forward-thinking company that values growth, creativity, and making a real impact in the industry.
Job Responsibilities
Strategic Account Management:
Lead the development and execution of strategic plans for key corporate accounts.
Build and maintain strong relationships with C-suite executives and decision-makers in client organizations.
Revenue Growth & Profitability:
Drive revenue generation by managing large corporate accounts and ensuring profitability through tailored non-life insurance solutions.
Monitor and evaluate the performance of the corporate account portfolio, ensuring targets and KPIs are met.
Develop pricing strategies that balance competitiveness with profitability.
Client Retention & Satisfaction:
Ensure high levels of client satisfaction by addressing client needs, resolving issues, and delivering exceptional service.
Manage renewals, claims management, and service delivery to enhance long-term partnerships.
Act as the main point of escalation for any complex client issues or concerns.
Team Leadership & Development:
Lead, mentor, and develop a high-performing team of account managers and sales professionals.
Establish clear performance goals and provide coaching and feedback to ensure team success.
Foster a collaborative culture that encourages cross-functional cooperation within the organization.
Market & Competitive Analysis:
Stay abreast of industry trends, regulatory changes, and competitor offerings to identify new opportunities or threats in the market.
Provide strategic insights to the executive team based on market research and client feedback.
Represent the company at industry events, conferences, and forums to build the brand and network with potential clients.
Collaboration & Cross-Functional Support:
Work closely with product development, underwriting, and claims teams to customize solutions for corporate clients.
Ensure smooth coordination with other departments to streamline processes, such as policy issuance, claims handling, and customer support.
Reporting & Analytics:
Provide regular reports and updates to senior management on account performance, pipeline development, and key metrics.
Use data and analytics to refine strategies, improve client outcomes, and optimize business performance.
Requirements
Bachelor's degree in Business, Insurance, Finance, or a related field. An MBA is a plus.
Minimum 10+ years of experience in corporate account management or sales in the non-life insurance industry, with at least 5 years in a leadership role.
Proven track record of managing large corporate accounts and driving revenue growth.
Strong understanding of non-life insurance products and solutions.
Exceptional leadership, negotiation, and relationship-building skills.
Excellent communication skills, both verbal and written, with the ability to present to senior stakeholders.
Strong analytical skills with the ability to use data to inform decision-making.