The Role & Responsibilities
About the Company
Our client is a globally recognized leader in the watch industry, known for its craftsmanship, innovation, and diverse portfolio of timepieces. With a strong presence in Thailand and across international markets, they bring together heritage and cutting-edge technology to create high-quality watches that cater to a wide range of customers—from luxury collectors to everyday wearers. Dedicated to excellence and continuous growth, they offer an exciting opportunity to be part of a dynamic team and work with world-class products.
Job Responsibilities
Collaborate within the Retail IT department in a dynamic, multicultural environment, working with global brands, affiliates, and IT teams in infrastructure, network security, and corporate services.
Develop and support the Cegid Y2 retail system, integrating new retail technologies while engaging with various business and technical stakeholders across 400+ stores and 30 subsidiaries.
Contribute to the implementation and rollout of Cegid Y2 in 30 Swatch Group subsidiaries, addressing evolving requirements from 17 brands.
Coordinate, schedule, test, document, and conduct user training for system implementations and updates.
Provide technical support for in-house retail applications, ensuring smooth business operations.
Ensure data accuracy and relevance to facilitate informed decision-making for management.
Develop business performance dashboards to enhance operational insights.
Deliver IT solutions and technical support to optimize business workflows.
Create and maintain software documentation and user training materials.
Conduct training sessions on Microsoft Office, SQL queries, and other IT-related topics.
Requirements
Experience in Retail Application Management & Support and Systems Integration with SAP SD/MM, FI/CO, and BI.
Proficiency in Microsoft Office Suite and Microsoft Operating Systems.
Strong understanding of retail business processes and operational requirements.
Analytical and problem-solving skills, with a keen attention to detail.
Adaptability and eagerness to learn, translating business needs into technical solutions.
Knowledge of Azure DevOps is a plus.